Position Title: Education Intern
Status: Part-Time 20 hours per week
Location: ObservePoint – Provo, UT
Department Name: Product Management
ObservePoint Company Description
ObservePoint is a dynamically growing software company providing enterprise-class Data Quality Assurance applications for many of the world’s most recognizable brands, including Ford, HP, Staples, Adobe, and Vodafone. Our patented and proprietary data quality assurance applications empower organizations to identify, analyze, test and monitor their marketing technologies to guide better data-driven decisions. We help companies know if their Big Data is telling the truth.
Backed by respected venture capital firms, and led by digital analytics pioneers, ObservePoint serves hundreds of enterprise clients worldwide, has very strong quarter-over-quarter revenue growth and is looking to add more passionate people to our team. Come and see why our employees and clients love being a part of the ObservePoint family.
Position Overview
ObservePoint is always looking for outstanding talent who can help us keep our position as the market leader in the web analytics industry for validating the accuracy of analytics implementations and helping ensure our customers get the most out of whichever analytics platforms they are using. Educating our customers is key to helping them manage their data governance and maintain a long and productive relationship with ObservePoint.
Responsibilities:
Write and maintain product help, KB, and training documents. Documents include product documentation, knowledgebase articles, release notes, API documentation and examples, descriptions of product features, best practices, certification exams, requirements documents, tutorials, PowerPoints, and in-product help screens and walkthroughs. The writer will assist with training development, writing training materials, and delivering classes as needed and become an expert in the ObservePoint products.
Requirements:
- Technical writing experience and/or education.
- Understanding of web technology, including HTML5, CSS, JavaScript, jQuery.
- Able to prioritize and efficiently work multiple, simultaneous projects.
- Able to work in a collaborative, open workspace.
- Experience with PhotoShop, Excel, PowerPoint or KeyNote, Drupal, Word Press helpful.
- Experience in digital analytics and Tag Management Solutions helpful
About ObservePoint
ObservePoint is committed to providing web analysts with exceptional quality assurance tools to improve the quality and reliability of web analytics data and enabling companies to take confidence in their data-driven decisions. Successful entrepreneurs John Pestana (co-founder of Omniture) and Rob Seolas (co-founder and former CEO of iLeadMedia) teamed up to start ObservePoint in 2007. Since then, ObservePoint has become a leader in data quality management and is poised for explosive growth. ObservePoint is committed to ensuring our employees are successful and enjoy great benefits.
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