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Paid Intern – FamilySearch Glossary Internship
UT-Lehi
ID 252073, Type: Temporary Full-Time
Posting Dates: 02/07/2020 – 06/06/2020
Available Openings: 2
Department: Family History Department
PURPOSES
The FamilySearch Department of the Church of Jesus Christ of Latter-day Saints is seeking 2 part-time language-specialist interns. These are part-time internships with flexible hours. The job involves writing term definitions and metadata, testing grammar on documentation, and making recommendations for changes.
This position is primarily for educational or religious purposes and should be used for providing valuable educational experiences for the Intern. It is to give the Intern an opportunity to see how principles and practices learned in their educational institutions are applied in actual work setting. Under general supervision, the Intern performs work as assigned by the department.
We create inspiring experiences that bring joy to all people as they discover, gather, and connect their family – past, present, and future.
Our Quality Standards: Inspiration, Trust, Kindness, Effectiveness, Simplicity
All workers at FamilySearch learn to find their ancestors and help others do the same.
RESPONSIBILITIES
- Have or be working on a degree in Linguistics, English, Foreign Languages, Technical Writing or a related discipline
- Be fluent in a second language
- Have excellent English grammar skills
- Be detail-oriented, and able to catch errors quickly
- Pass a written test designed to evaluate language skills
- Have excellent research and analytical skills
- Be a self-starter, a quick learner, and an excellent communicator
- Commit to attend weekly 1:1 meetings at the FamilySearch Building in Lehi
- Be computer literate with experience in Word, Excel, and Outlook
- Experience with HTML and/or XML would be helpful
- Be able to meet deadlines
Paid Intern – Technical and Help Content Writer
UT-Lehi
ID 251335, Type: Temporary Part-Time
Posting Dates: 01/28/2020 – 05/27/2020
Department: Family History Department
PURPOSES
Come help FamilySearch develop a world-class help experience. In your work with us, you will help write and revise help content so that it is easy to understand, accurate, complete, and appropriate to user needs.
You will work in all parts of the content lifecycle, from ideation to retirement. Content might be in many forms, including knowledgebase articles, in-context help videos, on-screen text, blog articles, social media messages, and customer services emails. Along the way, you will gain experience working with content management systems, translation, and governance processes.
Our best candidates love figuring out how to do new things and teaching others how to have that same experience. They have a knack for turning complexity and uncertainty into simplicity and confidence.
This position is primarily for educational or religious purposes and should be used for providing valuable educational experiences for the Intern. It is to give the Intern an opportunity to see how principles and practices learned in their educational institutions are applied in actual work setting. Under general supervision, the Intern performs work as assigned by the department.
RESPONSIBILITIES
- Create written and video content using existing templates and style guides.
- Collaborate with team members, missionaries, product managers, user experience designers, engineers, editors, and others to gather information, review for accuracy, and coordinate deadlines.
- Submit content for translation using established processes.
- Update the reports used to track progress of projects and translations.
- Optimize content for search engines, using title tags, keywords, and meta descriptions.
Responsibilities may vary by assignment depending on department and need. The Intern receives assignments from supervising staff. The Manager reviews the Intern’s work occasionally. The supervisor reviews each assignment as it is completed. The Intern is expected to meet rigid and challenging deadlines, work in harmony with other people, take direction on each assignment, and give full attention to detail. Independence in working, tact, and diplomacy are required. Sound judgment of Church doctrine, history, organization, policy and protocol are also expected.
QUALIFICATIONS
- Currently pursuing a bachelors or post-graduate degree English, technical writing, journalism, instructional design, communications, or a related degree.
- Cumulative GPA of 3.0 or higher.
- Excellent English written, verbal, and interpersonal communication skills. Experience or classwork in technical writing or instructional design highly preferred.
- Comfortable working on multiple projects at once.
- Demonstrated ability to grasp new concepts, skills, and technologies quickly.
- Good team player; able to form good relationships widely through an organization.
- Attention to detail and well organized.
- Experience using Microsoft Office products and cloud-based authoring systems.
- Experience with family history and FamilySearch.org a plus.
Paid Interns are qualified while enrolled in an educational institution and for one year following graduation. They must sign a Paid Internship Engagement Letter.
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