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Social Media Internship
About the Team
The Customer Experience (Marketing) team works to showcase our brand through the lens of expertise and love. They work to provide a personalized experience for our consumers backed by best-in-class, data-driven marketing capabilities. The Customer Experience team focuses across 5 departments including, Marketing, Creative, Digital, Communications, and our Loyalty & CRM team. Everyone brings his or her own point of view to create a unique experience for the pets and pet parents.
WHAT WILL YOU DO?
- Experience the Social Media function of the leading pet specialty retailer firsthand as you focus on seeking out opportunities for PetSmart to get involved in trending topics and relevant conversations
- Actively monitor and engage with pet parents on all of PetSmart’s social media channels including Facebook, Twitter, Instagram and YouTube
- Leverage listening tools to monitor trends and identify real-time opportunities that make sense for PetSmart
- Partner with PR/Social Media team to quickly act on real-time opportunities and manage engagement process from start to finish
- Engage customers in new and meaningful ways and serve as a true resource for pet parents with questions and concerns
- Leave your “paw” print with a project designed to make a true impact on the business
- Present your recommendations and innovative ideas to PetSmart leaders
- Develop and grow your skills with the support of a caring manager and dedicated mentor
WHAT WILL YOU NEED?
- Knowledge of social media channels (Facebook, IG, Twitter, Youtube, etc.)
- Exceptional writing and editorial skills
- You like things right – details are everything!
- Passion for retail – and puppies!
- You’re a great communicator
- Creative, innovative thinker and problem solver
- Undergraduate junior
Human Resources Internship – Learning and Development
Our Human Resources team defies all conventional expectations and is a business-connected solutions provider. The work we do directly aligns with the company’s core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives. Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services. We enable meaningful careers for all and build our AWEsome Associate Workplace Experience!
About the Job
WHAT WILL YOU DO?
- Experience the Learning and Development function of the leading pet specialty retailer firsthand as you work collaboratively with Instructional Designers, HR, and business partners to help determine and build appropriate training solutions that increase effectiveness
- Demonstrate flexibility and effectively manage changes in project scope, timelines, and priorities
- Leave your “paw” print with a project designed to make a true impact on the business
- Present your recommendations and innovative ideas to PetSmart leaders
- Develop and grow your skills with the support of a caring manager and dedicated mentor
WHAT WILL YOU NEED?
- Passion for retail – and puppies!
- You’re a great communicator
- Must possess a passion for learning and continuous improvement; must stay current with learning principles, trends and technologies
- Experience with Adobe Creative Suite 5 (CS5) and Articulate Storyline helpful
- Creative, innovative thinker and problem solver
- Undergraduate junior (graduating December 2020 or May 2021)
About the Culture
WHAT’S IN IT FOR YOU?
- 10 week paid summer internship
- Develop and grow your skills with the support of a caring manager and dedicated mentor
- Pet friendly environment, bring your pets to work!
- “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
- “Sit & Stay” Café serving fresh breakfast and lunch options
- Starbucks cart—productivity at its finest!
- Make a difference! Volunteer with your fellow interns during the annual “PetSmart Interns Give Back” day
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